Assessing the effects of perceived quality and perceived value on customer satisfaction
نویسندگان
چکیده
منابع مشابه
an analysis of relationship between perceived value, perceived quality, customer satisfaction and re-purchase intention in tehran department stores
today more than ever customer orientation as the most important competitive advantage has gained an increasing importance. this paper aims to examine the relation between perceived value, perceived quality, customer satisfaction, and re-purchase intention in tehran department stores. this is a descriptive survey study. the statistical population of the research is composed of customers of the t...
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ژورنال
عنوان ژورنال: Management Science Letters
سال: 2020
ISSN: 1923-9335,1923-9343
DOI: 10.5267/j.msl.2019.11.001